New Orleans by David Berkowitz

Circulation strategy needed before “forced march” to digital

by Kevin Anderson, on May 24, 2012

In digital media there is a lot of talk about examples in the US and Europe, and here on the Knowledge Bridge we’ll try to keep the focus elsewhere. However, sometimes we can learn something from the digital disruption in the US and Western Europe.

The Newhouse Newspaper group announced this week that it would stop printing the Times-Picayune as a daily newspaper in New Orleans, moving to printing three times a week and allowing it to focus more on digital. The hope is that it will reduce printing costs and yet still retain up to 80-90% of print advertising. The newspaper group has tried this strategy in Michigan. (Disclosure: I worked for Newhouse Newspapers in its digital division in the 1990s, working on the regional news website in Michigan, MLive.com.)

However, news business analyst Ken Doctor showed some scepticism about the move that is worth sharing. Doctor characterised the move as a “forced march to digital”. Why?

I’d call it a forced march because it doesn’t look like the Times-Picayune, or its new successor, the NOLA Media Group, is yet ready for the digital transformation. It has been making a digital transition, and there ‘s a big difference between the two. It doesn’t have a digital circulation strategy yet in place; though about a fifth of U.S. dailies do. Digital circulation is key to making this work, so that core print readers become more likely to transition with the enterprise — and keep paying their monthly subscription bills.

The newspaper in New Orleans is expected to lay off up to 50 journalists, or about a third of the current news staff, down from 265 journalists before Hurricane Katrina hit the city in 2005. Doctor likens this to shock therapy. If Newhouse Newspapers had begun a more fundamental digital transformation it might not be in this position.

The Knowledge Bridge is all about helping you make the digital transformation without forced marches or shock therapy, and in the coming months we’ll look at how you can develop a digital circulation strategy with clear opportunities for revenue to support your digital goals.

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Gora
on May 24, 2012 at 23:13
It would be interesting to clarify what Ken Doctor has in mind saying Digital Circulation. Is it online subscription model, is it differentiation between the subscribed content and open content or simply work flow and content flow on some specific frequency? Or he refers to unique visitors only?  Reply
kevin
on May 24, 2012 at 23:13
Jaroslaw, Reading the rest of Ken Doctor's post, when he speaks of digital circulation, at its most basic, he means moving people from reading in print to reading in digital, which is important when cutting back on print publication like this. He points out that, in this specific case, New Orleans, that internet use is low in relation to rest of the US. The newspaper still enjoys pretty robust print circulation as well. What seems to be collapsing isn't readership but print advertising revenue. Although there is some indication that he talking about paid digital content, Ken isn't using "digital circulation" to only mean paid digital content.  Reply
Gora
on May 24, 2012 at 23:13
One more....That looks funny but number of MDLF's clients has taken (or that was the only way to go) completely different strategy. Weeklies and biweeklies stayed as they were in print but moved to dailies online. Do they have Digital Strategy? As in my previous comment, before giving the answer, would be good to know what the definition is.  Reply
kevin
on May 24, 2012 at 23:13
Jaroslaw, In some ways, what MDLF is saying to its clients is similar to what is happening in New Orleans but from a point of growth rather than cuts. Both are moving from a print-focused production cycle and adding or re-focusing on digital. The question for MDLF's clients is how to bring their print readers to digital or as Ken Doctor says, what their digital circulation strategy looks like. Ideally, we should be talking about a multi-platform product focused strategy. Print and digital are different products. Even within digital there are different products whether one is thinking about a computer or a table or a mobile phone. Circulation strategies would behave slightly different on these different platforms with different products and different opportunities for revenue. This is just the start of the conversation about products. We'll be discussing it in greater depth with the June newsletter.  Reply

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